Daily support and issue ownership
User support, device troubleshooting, Microsoft 365, Teams, printers, network issues, remote access, vendor escalations, and clear follow-through until the issue has an owner and a path.
WV managed IT + national project support
Managed IT services for businesses that need one accountable first call.
PAFDS Technologies supports businesses that need daily IT issues handled, vendors coordinated, devices documented, Microsoft 365 kept clean, networks stabilized, and owners given usable reporting instead of vague updates.
Based in West Virginia, PAFDS can respond faster across WV and can schedule onsite support anywhere in the USA when the written scope supports travel.
What PAFDS can own
Managed IT should remove confusion, not create another vendor queue.
Documentation and standards
Users, devices, services, vendors, access methods, licensing, network gear, backup status, recurring problems, and support boundaries are documented so the environment can be managed from facts.
Owner-level reporting
Business owners get readable updates: open risks, completed work, upcoming renewals, device lifecycle, backup status, recurring issues, project status, and practical priorities.
Onsite and remote delivery
Remote support covers fast triage and everyday work. Onsite service covers installs, cable cleanup, device swaps, physical checks, network work, and project delivery when scheduled.
Good fit
PAFDS is built for business owners who want practical IT leadership without building a full internal department.
01
Baseline
Inventory the current users, devices, services, vendors, passwords custody rules, network gear, backup state, and pain points.
02
Stabilize
Fix urgent recurring issues, remove obvious access risk, document support boundaries, and get the business operating predictably.
03
Operate
Move into recurring support, reporting, roadmap work, vendor handling, and approved improvement projects.
Form
Request a consultation
Describe the business, locations, users, urgency, and what keeps breaking.
Email
LukeLavender@PAFDS.tech
Works for quotes, managed service questions, and project details.
Teams
Talk with Luke
Fast path for discovery calls and Microsoft 365 users.
Service area
WV first, USA scheduled
Faster regional support in West Virginia; scheduled onsite work nationwide when scoped.