Privacy Policy

What we collect

When you use the contact form on this site, we collect the information you submit (name, email, phone, company, and message). We also receive basic technical metadata (approximate IP address and user-agent) to prevent abuse and support troubleshooting.

How we use it

To respond to your request and communicate about services
To track inquiries in our operations system for follow-up and accountability
To protect the site and form from spam/abuse

How we store it

Contact form submissions are delivered to our business mailbox and may be stored in our internal operations database for tracking (lead status, history, and notes). Access is restricted to PAFDS Technologies.

Operational logging (managed services)

If you become a managed-services customer, we log and document work so operations are predictable and auditable. This may include system and network logs, configuration state, inventory and device identifiers, change history, vendor ticket references, and service records. We capture as much as is reasonable for reliability, security, troubleshooting, and accountability.

We do not sell your information. We do not share customer information except to deliver the services you request (for example, contacting your ISP or a software vendor on your behalf when authorized) or when required by law.

Sharing

We do not sell your information. We only share information when necessary to provide services you request or when required by law.